WB Public Administrations
Serbia
Strategic framework
- The Strategy for Public Administration Reform in the Republic of Serbia for the period 2021-2030 EN language
- Action Plan 2021-2025 for the implementation of the Public Administration Reform Strategy in Republic of Serbia for the period 2021-2030 EN language
- E-Government Development Programme of the Republic of Serbia for 2023-2025 and Action Plan for its implementation EN language
- Programme for Improving Public Policy Management and Regulatory Reform for the period 2021-2025 EN language
- Action Plan for the 2021-2025 implementation of the Programme for Improving Public Policy Management and Regulatory Reform EN language
- Public Financial Management Reform Programme 2021-2025 EN language
- Economic Reform Programme for the period 2022-2024 EN language
- Action plan for the implementation of the Open Government Partnership Initiative in the Republic of Serbia for 2023-2027 EN language
- Ethical Guidelines for Development, Application and Use of Artificial Inteligence
- National Program for the Adoption of the Acquis (NPAA) 2022-2025, ENG language EN language
- Strategy on Information Society and Information Security 2021-2026 EN language
- Action Plan for the Development of Information Society and Information Security 2024-2026
- Programme for Improving Public Policy Management and Regulatory Reform 2021-2025, ENG language EN language
- Strategy for the Development of Artifical Inteligence 2021-2025
- National Program for the Simplification of Admin Procedures e Papir 2023-2025
- Strategy on Digital Skill Development 2020-2024
- Action Plan for the Digital Skills Strategy 2023-2024
- Strategy on Personal Data Protection until 2030
- Strategy on the Development of Human Resources in the Judiciary 2022-2026
- Reform Agenda of the Republic of Serbia EN language
- Reform Agenda of the Republic of Serbia
- Excerpt from Appendix 1, Annex I CID C(2024) 7375 final EN language
Legislative Framework
- Law on Civil Servants
- Law on State Administration
- Law on the Planning System of the Republic of Serbia EN language
- Law on Free Access to Information of Public Importance
- Personal Data Protection Law
- Law on General Administrative Procedure
- Law on Electronic Government
- Law on National Academy for Public Administration
- Law on eDocument, on eID, and Trust Services
- Law on Information Security
- Law on the Register of Administrative Procedures
Current focus in PAR
The overall objectives are1:
- Further improvement of public administration operations and the quality of formulation of public policies in line with the European Principles of Public Administration
- Delivering high-quality services to citizens and businesses
- professional public administration, which will significantly contribute to economic stability and improvement of the standard of living.
Specific Objectives per area of PAR:
- Public Policy and Coordination
- Regulatory reform in the function of improving the business environment and decreasing the burden for citizens and the economy
- Strengthening capacities and use of instruments for quality planning and monitoring of the implementation of public policies and regulations
- Effective policy coordination
- Increasing the level of civil society, businesses and other stakeholder participation in early phases of public policy and regulation development and monitoring of the effects
- Human Resource Management
- An improved recruitment process in public administration
- An efficient career management system applied in practice
- A functional and innovative system of professional development and professional exams in public administration based on the analysis of needs for the improvement of staff competencies, knowledge, skills and abilities developed and applied
- Service Delivery
- Public administration provides services in an efficient and innovative manner matching the needs of end users and enhancing their user experience
- Accountability and Transparency
- Increased level of accountability and transparency at all levels of the government
- Public Financial Management
- Achieving a sustainable budget with a stable public debt to GDP ratio through better financial management and control, the audit process and linking budget planning to Government policies
- Local Self- Government System
- An established system of local self-government which enables the effective and sustainable exercise of citizens' rights to local self-government
1 Source: THE STRATEGY FOR PUBLIC ADMINISTRATION REFORM IN THE REPUBLIC OF SERBIA FOR THE PERIOD 2021−2030
ReSPA Support
On-demand support
- Workshop “New tendencies in PA: attractiveness, greening and innovation workshop” (2023)
- Review of Manual's text for taking the Inspector exams (2023)
- Learning Management System - Additional modules (2023)
- Expertise to develop an analysis of the current practice of the Public Policy Secretariat related to the PIA and RIA quality control role and recommendations for further improvement (2022)
- Introduction of strategic HRM in Serbian Public administration, in the Ministry of PA and Local Self-Government and the Ministry of Agriculture, forestry and water management (2022)
- Developing training curricula for HR practitioners that would support the introduction of Strategic Human Resources Management in the Public Administration of Serbia (2022)
- Creating a comparative analysis of good practices (EU and Western Balkans) on the role of HR Units in strategic management within State Administration (2021)
- Creating a comparative analysis of good practices (EU and Western Balkans) on the implementation of the modern selection process of the HRM, E-recruitment (2021)
- Feasibility study on conducting qualifying exams online (2021)
- Development of learning management System of the National Academy for Public Administration (2020)
- Setting up an interactive online platform of the National Academy for Public Administration (2018)
Short mobility programme
- Mobility Visit of Serbian delegation to European Institute for Public Administration: “Effective public administration, EU negotiations, EU external relations” (2024)
- Mobility visit of the Ministry of Public Administration and Local Self-Government of Serbia to Denmark, 4 participants (2024)
- Mobility visit of a delegation from the Serbian Human Resources Management Service to Italy, 3 participants, (2024)
- Mobility visit of the Serbian Public Policy Secretariat to the Austrian Federal Performance Management Office, 4 participants (2024)
Horizontal facility
- PACE Echange week "Attracting and retaining talents in the civil service: strategies, tools, and actors", 1 participant (2024)
- EGPA 2024 Conference "Strengthening Democratic Governance for Better Public Policies and Services", 1 participant (2024)
- Summer School on EU Better Regulation and EU Integration, 1 participant (2024)
- Quality of Public Administration with CAF – A Toolbox for Top Performance, 1 participant (2023)
- ReSPA Scholarships for attending the ETGN Summer School on Agile Governance, 1 participant (2023)
- Winter University “Learning to Address Tomorrow's Administrative Challenges in Europe“, 1 participant (2023)
- Data.europa.eu workshop for data providers, 1 participant (2023)
- Executive Training Programme and Certificate in Economics for Policy-makers, 1 participant (2023)
- 31st NISPACee Conference, 3 participants (2023)
- Summer School “Learn to meet the administrative challenges of tomorrow in Europe”, 1 participant (2023)
Good practice examples
- National platform for the prevention of violence involving children, "Čuvam te" (I Protect You)
- Student Internship
- Open data portal
- Registry of Administrative Procedures for Business
- Monitoring Progress in the Public Administration Reform System
- Baby, welcome to the world
- eConsultations Portal
- CAF Effective User Label in the Republic Agency for Peaceful Settlement of Labour Disputes of Serbia
- ePapir
- Pay
ReSPA Governing Board Members
| Ministerial Level | |
|---|---|
| Governing Board Member (Ministerial Level) | Substitute Member |
| Ms Jelena Zaric Kovacevic Ministry of Public Administration and Local Self-Government | Mr Djordje Dabic, State Secretary in the Ministry of Public Administration and Local Self-Government Bircaninova 6, 11 000 Belgrade |
| Senior Officials Level | |
| Governing Board Member (Senior Officials Level) | Substitute Member |
Ms Ljiljana Uzelac, Head of Strategic Planning Department in the Ministry of Public Administration and Local Self-Government Decanska 8a, 11 000 Belgrade | Ms Ivana Savicevic, Assistant Minister Bircaninova 6, 11 000 Belgrade |
ReSPA LO
| Ms Dragana Brajovic Head of PAR Unit Ministry of Public Administration and Local-Self Government PAR Strategic Planning Department | Decanska 8a, 11000 Belgrade Tel: +381 11 3620 140 |