WB and EaP Public Administrations
Moldova
- Implementation of the Public Administration Reform Strategy 2023–2030 through the 2023–2026 Implementation Programme.
- Implementation of the Reform Agenda under the European Union Growth Plan, including public administration reform commitments.
- Implementation of the SIGMA Recommendations Action Plan to strengthen policy making, public service, accountability and service delivery.
- Local Public Administration Reform, including voluntary amalgamation of municipalities and strengthening local administrative capacity: https://primariiputernice.gov.md/
- Modernisation and digitalisation of public services, expanding interoperable digital government services and citizen-centred service delivery.
- Strengthening the professional civil service, including competency-based human resource management, leadership development and continuous professional training.
- Implementation of quality management instruments (CAF) across public authorities to improve institutional performance.
- Development of evidence-based policy making and strategic planning aligned with the EU accession process.
- Paid internship program in the public service: https://www.legis.md/cautare/getResults?doc_id=149916&lang=ro#
- Unified Centers for Public Service Delivery: Localized one-stop shops established across rural areas enabling citizens to access digital central government services with hands-on technical assistance: https://www.legis.md/cautare/getResults?doc_id=137011&lang=ro
- The Career Portal (cariere.gov.md): A centralized, transparent digital platform that hosts all public sector job openings, fully modernizing recruitment: Official Recruitment Portal
- EVO Platform – a one-stop digital platform providing integrated access to public services, digital identity, and over 600 public services: https://evo.gov.md/acasa/home
- MPass, MSign, MNotify, MConnect, etc. – core digital government infrastructure supporting authentication, electronic signatures and official electronic notifications: https://egov.md/en/advanced-page-type/platforme-operate
- MTender – the national electronic public procurement system, promoting transparency, competition, and alignment with EU public procurement standards: https://mtender.gov.md/en/